Shipping policy
Shipping Policy
Koser Malik
1. Order Processing Time
All orders are processed after payment confirmation.
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Made-to-order / Custom outfits:
Processing time is 5 weeks, depending on design complexity and embellishment. -
Processing times include shipping duration.
2. Shipping Locations
We currently ship:
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Within Pakistan
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Internationally (All over the world)
3. Shipping Methods & Delivery Time
We partner with trusted local and international courier services to ensure secure delivery.
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Domestic (Pakistan):
Estimated delivery time: 2–4 business days after dispatch -
International Orders:
Estimated delivery time: 4-5 business days after dispatch, depending on destination and customs clearance.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or customs processing.
4. Shipping Charges
Shipping charges are calculated at checkout based on:
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Destination
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Package weight
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Shipping method selected
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp to monitor your shipment status.
6. Incorrect Address & Failed Delivery
Please ensure your shipping details are accurate at checkout.
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Koser Malik is not responsible for delays or losses caused by incorrect or incomplete addresses.
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Re-shipping charges will apply if an order is returned due to failed delivery.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please notify us within 48 hours of delivery with clear photos and order details. We will assess the issue and assist accordingly.
8. Shipping Delays
While we strive to meet our delivery timelines, delays may occur due to circumstances beyond our control. In such cases, we appreciate your patience and understanding.
9. Contact Information
For shipping-related inquiries, please contact us at:
Email: kosermalikofficial@gmail.com
Phone: +92 339 2632026