Terms of service

Koser Malik 

Welcome to Koser Malik. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order through any of our authorized sales channels, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of our services.


1. About Koser Malik

Koser Malik is a luxury fashion brand specializing in bespoke, custom-made, made-to-order, and ready-to-wear garments.


2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.


3. Products & Descriptions

  • All product images, descriptions, colors, and measurements are provided for reference only.

  • Due to the handcrafted and artisanal nature of our garments, minor variations in color, embroidery, fabric texture, or finishing may occur.

  • Such variations do not constitute defects.


4. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.

  • Orders are confirmed only after full payment is successfully received and verified.

  • We reserve the right to refuse or cancel any order due to pricing errors, availability issues, incorrect information, or suspected fraudulent activity.


5. Pricing & Payments

  • Prices are displayed in the currency shown at checkout.

  • Prices may be updated at any time without prior notice.

  • Full payment is required before order processing begins.

  • Any applicable taxes, customs duties, or import charges for international orders are the sole responsibility of the customer.


6. Custom-Made & Made-to-Order Items

  • Custom-made and made-to-order garments are produced specifically according to customer-selected designs, sizes, and measurements.

  • Once confirmed, such orders cannot be cancelled, returned, or refunded, except where required by applicable law.

  • Customers are responsible for providing accurate measurements and customization details.


7. Shipping & Delivery

  • Shipping timelines, methods, and charges are outlined in our Shipping Policy, which forms an integral part of these Terms.

  • Delivery timelines are estimates and may vary due to courier delays, customs clearance, or circumstances beyond our control.


8. Returns, Refunds & Cancellations

All matters relating to returns, refunds, and cancellations are governed by our Refund and Cancellation Policy. Customers are advised to review this policy carefully before placing an order.


9. Intellectual Property

All content available on our website, including but not limited to:

  • Designs

  • Logos

  • Images

  • Text

  • Graphics

  • Brand name

is the exclusive intellectual property of Koser Malik International Limited and may not be copied, reproduced, modified, or used without prior written consent.


10. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Interfere with website security or functionality

  • Provide false, misleading, or inaccurate information

Violation of these Terms may result in suspension or termination of access.


11. Limitation of Liability

Koser Malik shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays caused by third-party couriers or customs authorities

  • Minor variations inherent in handcrafted luxury garments

  • Losses arising from misuse of the website or products


12. Indemnification

You agree to indemnify and hold harmless Koser Malik International Limited from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of our services.


13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.


14. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Continued use of the website following changes constitutes acceptance of the updated Terms.


15. Contact Information

For any questions regarding these Terms of Service, please contact us at:
E-mail: kosermalikofficial@gmail.com
Phone:+92 339 2632026